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Lucille 's avatar
Lucille
Explorer | Level 4
2 years ago

accidently started uploading files from an external hard drive

I accidently started uploading photos and files from an external hard drive. It filled up my Dropbox storage space and then the upload stopped. But my storage space is full (I have the free account), and I cannot find the files to delete them.  Suggestions?  

 

 

Storage space
  • Walter's avatar
    Walter
    2 years ago

    Hi there Lucille - sorry to hear you're having issues with this.

     

    Could you have a look at your backups page and let me know if you can see and delete your backed up files from there perhaps?

     

    Thanks!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi there Lucille - sorry to hear you're having issues with this.

     

    Could you have a look at your backups page and let me know if you can see and delete your backed up files from there perhaps?

     

    Thanks!

    • Lucille 's avatar
      Lucille
      Explorer | Level 4
      2 years ago

      Thanks, I did that, and then deleted the file which was causing the problem.  I am very happy to have the problem resolved.  

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Happy to hear it's sorted now Lucille  

         

        See you around the Community and take care!

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