You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Markof's avatar
Markof
New member | Level 2
19 days ago

I can't receive the security code because my email is no longer active

Hello,   I have a big problem. I cannot access my account anymore. Everytime I try to login there's a message that I will receive a code via email to login. The problem is that the email I used i...
Account Access
Security
  • Hannah's avatar
    Hannah
    19 days ago

    Thanks, Markof!

     

    I passed your comments along and raised the priority of your ticket, so a member of our team will be replying back to you the soonest possible.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
19 days ago

Thanks, Markof!

 

I passed your comments along and raised the priority of your ticket, so a member of our team will be replying back to you the soonest possible.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!