You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Papermountain
3 months agoNew member | Level 2
I can't join another team with my work email, despite my team being deleted for more than 30 days.
*This request is submitted with my personal basic Dropbox, since the account in question was deleted.
I created a Dropbox account using my work email address to share files with clients. My bo...
Nancy
3 months agoDropbox Staff
Thanks for letting us know about this here, Papermountain!
Can you clarify what happens now exactly when your boss is trying to add you to their own Dropbox team? Do they get any errors that your email address is still attached to another team account?
Do you have a screenshot of the message telling you you’d need to wait for 30 days before joining the other team? When was this sent?
Other than that, I can see you’ve recently chatted with our support team. I’ve also left them an internal note on your behalf to make sure they can see your post here.
Give me a nudge for any additional info.
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