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Forum Discussion
I can't access any of my 3 email addresses to get the one-time code.
I made this over 10 years ago. I have been trying to get access to 3 of my email addresses, gmail, but its a lost cause. I am trying to recover all the music me and my friend made, he passed away in 2022. I cant get this code.
I have a different phone, computer, email address, everything. Please help me get in. Honestly i think i have like 3 accounts on here lol.
- Nancy
Dropbox Staff
I’m really sorry to hear about your loss, zacofresh. Let’s see what we can do.
To clarify, are these music files spread out on 3 different Dropbox accounts or are you not sure which Dropbox account they’ve been saved on?
Are you being asked for a one-time code when using all 3 email addresses to sign in?
Finally, have you attempted reaching out to our support team so far? If yes, please send me any ticket numbers you may have.
Keep me in the loop for any updates.
