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Forum Discussion
I cannot see my device to sign out of it
Hi
I use four devices on Dropbox. Whenever I want to use the 4th device I sign out of one. This has worked for years. However, just recently I found I cannot sign out of my main computer it is alwa...
Jay
Dropbox Staff
Dropbox StaffHi claireb1, thanks for bringing this to our attention.
Just for clarification, does the devices page not show your current machine in order to sign out from it?
Any other info or screenshots (while hiding personal information) would be helpful!
Jay,
Browsing help for this issue now that I am moving to a new laptop. I got the notification on the 4th device and wish to disconnect my old laptop. Unfortunately, I do not have any OK or Sign Out button to confirm my choice. I am uploading a screenshot of what I have.
More information: The Sign Out button is grayed out when nothing is clicked but disappears once I select the device to disconnect. So I clicked on the white space and it worked. So you just need to fix the colors on the button. Additionally, the popup screen to confirm the disconnect has the OK button as white and invisible but I clicked on the invisible area and the confirm worked as well. This is on a Linux Mint 21.3 OS which is off of Ubuntu 22.
