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riptide344's avatar
riptide344
Explorer | Level 3
5 months ago

I am unable to login to my account with my email ID.

Hello, I tried to log into my account and it does not recognize my email ID and asks me to create a new account.   Has my account been deleted? How do I find out?   All my files are on ther...
Account Access
  • Megan's avatar
    Megan
    5 months ago

    Thanks for this riptide344!

     

    I was able to locate the ticket number, and an agent will be with you as soon as possible. 

     

    Thanks for that! 

riptide344's avatar
riptide344
Explorer | Level 3
5 months ago

BTW, this was a different (paid) account, not the one I am using to ask the question to the community.

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