We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
MR Accounting
2 months agoNew member | Level 2
How to revert access to another entity?
Hi:
Inadvertently, I provided the ownership of my account to another company. Now, my account appears under their ownership.
Can you please advise how can I reverse it?
Thanks in advance,
MR Accounting
- RichSuper User II
MR Accounting wrote:
Inadvertently, I provided the ownership of my account to another company. Now, my account appears under their ownership. Can you please advise how can I reverse it?
If you mean that you were invited to and joined someone's Business team account, then you need to ask the team admin to convert your account back to an individual account. Make sure they don't just remove you from the team as doing so would delete your account. If that were to happen, the team admin only has seven days to restore your account.
Keep in mind that Dropbox can't do this for you. Only the team admin can convert your account back to an individual account.
If you were on a paid subscription prior to joining the team, you would have received a prorated refund for the time remaining on your account. Once your account has been converted back to an individual account, you can resubscribe if needed.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!