You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
PaperPlane
19 days agoNew member | Level 1
How to extricate my folder from a Dropbox team?
HELP. I have had a Dropbox account for 15 years. Recently, a new client asked me to join their Dropbox as a member. Once I joined, my own personal files are now part of their account, in a separate f...
Jay
19 days agoDropbox Staff
Hi PaperPlane, thanks for bringing this to our attention.
It sounds like you joined a Dropbox team, which means that you are a team member, and can't leave the team yourself.
You would need to ask the team admin to convert your account back to a personal account away from the team by following these steps exactly.
Keep me updated with any progress!
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!