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Limo16's avatar
Limo16
New member | Level 2
2 years ago

How long does Dropbox keep my files?

I am preparing to go to a prison. How can I prevent my data from being deleted for seven or twenty years? I keep my 1Password keychain on Dropbox and want it to be available once I am free. 

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  • Megan's avatar
    Megan
    2 years ago

    Hi Limo16, thanks for posting here! 

     

    Dropbox has a policy for inactive accounts, and the soft-limit of this is around one year. I'm afraid that we're not able to keep an inactive account from closing down after 7-20 years, unless you frequently access your account.

     

    I hope this clarifies! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Limo16, thanks for posting here! 

     

    Dropbox has a policy for inactive accounts, and the soft-limit of this is around one year. I'm afraid that we're not able to keep an inactive account from closing down after 7-20 years, unless you frequently access your account.

     

    I hope this clarifies! 

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