How do you stop large team files from syncing to my system, once they are in the process of syncing?
I work for a film media company with team members around the world. Dropbox is a great solution until … someone happens to upload a titanic file, (like a film, or huge special FX sequence that are hu...
I appreciate the feedback. We’ve been dealing with this issue for some time and haven’t found a concrete answer. It’s good to finally know what we already expected.
Changing our project methodology isn’t really the answer. I do appreciate the suggestion. Most of the time everything runs smoothly. We already have established dropbox meetings before a new project begins and remind everyone to set folders to “online-only” status.
It’s sad that dropbox isn’t smart enough to look on to people’s systems and check if they have enough free space for what is about to be sync’d.
Tell your engineers, it would be a nice if dropbox had a file size check solution: “files have been uploaded to a shared folder that exceed the capacity of your hard drive. We’ve set the file(s) to online-only. You’re welcome!”
This was the single most critical reason I have had 5 people refuse to work with me using DB... I do not know what you have to do to change this but it is on a level of absurdity that you can't choose to eliminate a file from syncing when in the queue.
I would have to let my computer run for approximately 8 days non stop...I travel. Most do. Your platform is losing a LOT of customers and missing a LOT of revenue due to this and obviously this isn't just me... most will simply never tell you.
Thank you = fix it.
Emma
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I work for a film media company with team members around the world. Dropbox is a great solution until … someone happens to upload a titanic file, (like a film, or huge special FX sequence that are hundreds of gigs or maybe a TB). The challenge I face: If I’m sharing an active folder with a team (that I need access to) and someone drops in a massive file or a folder of massive files, there is no way to stop the files from overloading my system, (which maxes out my hard drive). The only thing I know to do, is turn off dropbox. But then, I can’t share files. Once I restart dropbox, the huge files are laying in wait, like a tidal wave… ready or nothere we come.
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If I flag a folder “online-only”, AFTER a large file was placed in it and it’s in the process of syncing to my system, the online-only status doesn’t stop the files from syncing, they keep coming. It appears that once a huge file is in the process of syncing there is no way to stop it. And, if that file happens to be a 1TB film. It downs the computer. I’ve spoken to our internal tech services, and they have no solution to the problem other than to remind people not to upload big files. But accidents do happen.
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Is there a way, to select a file “currently in the act of syncing” and instruct it, “No. Stop. I don’t want this file”?
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Today, our art department decided to reorganize assets. They moved their entire library of film assets to a folder I actively use. Suddenly, I was inundated with hundreds of gigs of art assets and no way to stop it. I flagged the folder to “online-only” but the files keep coming. Dropbox forces each and every file to download first and then, moves it to online status. There is literally no way to stop files from syncing that I know of.
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Has anyone else ran into this challenge?
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I'll make sure your comments are passed along to our team.
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If you need anything else, make sure to let us know.
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Have a great weekend!
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Thank you, Megan—
I appreciate the feedback. We’ve been dealing with this issue for some time and haven’t found a concrete answer. It’s good to finally know what we already expected.
Changing our project methodology isn’t really the answer. I do appreciate the suggestion. Most of the time everything runs smoothly. We already have established dropbox meetings before a new project begins and remind everyone to set folders to “online-only” status.
It’s sad that dropbox isn’t smart enough to look on to people’s systems and check if they have enough free space for what is about to be sync’d.
Tell your engineers, it would be a nice if dropbox had a file size check solution: “files have been uploaded to a shared folder that exceed the capacity of your hard drive. We’ve set the file(s) to online-only. You’re welcome!”
Thank you again and have a nice day.
","body@stringLength":"987","rawBody":"
Thank you, Megan—
I appreciate the feedback. We’ve been dealing with this issue for some time and haven’t found a concrete answer. It’s good to finally know what we already expected.
Changing our project methodology isn’t really the answer. I do appreciate the suggestion. Most of the time everything runs smoothly. We already have established dropbox meetings before a new project begins and remind everyone to set folders to “online-only” status.
It’s sad that dropbox isn’t smart enough to look on to people’s systems and check if they have enough free space for what is about to be sync’d.
Tell your engineers, it would be a nice if dropbox had a file size check solution: “files have been uploaded to a shared folder that exceed the capacity of your hard drive. We’ve set the file(s) to online-only. You’re welcome!”
Thank you again and have a nice day.
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Dear developers...
This was the single most critical reason I have had 5 people refuse to work with me using DB... I do not know what you have to do to change this but it is on a level of absurdity that you can't choose to eliminate a file from syncing when in the queue.
I would have to let my computer run for approximately 8 days non stop...I travel. Most do. Your platform is losing a LOT of customers and missing a LOT of revenue due to this and obviously this isn't just me... most will simply never tell you.
Thank you = fix it.
Emma
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Dropbox Staff
