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Forum Discussion

Asimina's avatar
Asimina
New member | Level 2
7 years ago

How do I ask for an invoice?

What is the procedure in order to ask for invoice that will contain data of the company that I work (including name and VAT of company) instead of a receipt?
Billing
Payments
Security
Team admin
  • Karina's avatar
    Karina
    7 years ago

    Hi there Asimina welcome to the Community! :slight_smile:

     

    Dropbox Business Admins can enter the Billing tab in their Admin Console and access this information: 

     

    https://www.dropbox.com/team/admin/billing/history

    Business invoices include the company name and VAT already. 

     

    ---------------------------------------------------------

     

    Otherwise, if you've got a personal subscription, please keep the following info in mind: 

     

    • Since Dropbox Plus and Professional are personal consumer products, this means that their invoices are created in a way such that we cannot adjust the billing information displayed on invoices for Plus users.  

     

    Hope this information helps you out and feel free to write back if you've got any questions about this - We'll be more than happy to help!

Karina's avatar
Karina
Icon for Dropbox Staff rankDropbox Staff

Hi there Asimina welcome to the Community! :slight_smile:

 

Dropbox Business Admins can enter the Billing tab in their Admin Console and access this information: 

 

https://www.dropbox.com/team/admin/billing/history

Business invoices include the company name and VAT already. 

 

---------------------------------------------------------

 

Otherwise, if you've got a personal subscription, please keep the following info in mind: 

 

  • Since Dropbox Plus and Professional are personal consumer products, this means that their invoices are created in a way such that we cannot adjust the billing information displayed on invoices for Plus users.  

 

Hope this information helps you out and feel free to write back if you've got any questions about this - We'll be more than happy to help!

Prusak72's avatar
Prusak72
Explorer | Level 3
7 years ago

Hello Karina,

 

What about payment options? Is it possible to get invoice for payment instaed of using CCard? Our current bill is bit more than $15k and that may exeed CCard limit.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hi there, if you need an invoice which can then be paid by a bank transfer, you’ll need to contact our team directly.
     
    Please could you contact them using the following link.

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