You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Asimina's avatar
Asimina
New member | Level 2
7 years ago

How do I ask for an invoice?

What is the procedure in order to ask for invoice that will contain data of the company that I work (including name and VAT of company) instead of a receipt?
Billing
Payments
Security
Team admin
  • Karina's avatar
    Karina
    7 years ago

    Hi there Asimina welcome to the Community! :slight_smile:

     

    Dropbox Business Admins can enter the Billing tab in their Admin Console and access this information: 

     

    https://www.dropbox.com/team/admin/billing/history

    Business invoices include the company name and VAT already. 

     

    ---------------------------------------------------------

     

    Otherwise, if you've got a personal subscription, please keep the following info in mind: 

     

    • Since Dropbox Plus and Professional are personal consumer products, this means that their invoices are created in a way such that we cannot adjust the billing information displayed on invoices for Plus users.  

     

    Hope this information helps you out and feel free to write back if you've got any questions about this - We'll be more than happy to help!

Ignacio_c_s's avatar
Ignacio_c_s
New member | Level 2

Hello I need to put in my billing information so i can declare it in my tax refund next year, so the name of my company has to go the ID number of my company too and adress. how can i do this??? thanks in regards

Karina's avatar
Karina
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Hey Ignacio_c_s , thanks for your post on the Community and hope you're doing good today! 

 

I've actually merged your question onto an existing thread where I've covered this topic. 

 

If the info here doesn't help and doesn't address your question, please write back letting me know and I'll be happy to advise / further assist in any way I can. 

 

Hope it helps & take care! :penguin:

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!