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Forum Discussion

wheat101's avatar
wheat101
Explorer | Level 3
6 years ago

How can I move a folder out of a Team Folder?

How do I move a folder out of the admin team folder? I am the administrator of the account. 
Security
Team admin
MikeMMS's avatar
MikeMMS
New member | Level 2

same issue.  I am trying to move/archive a folder that is inside the Team Folder, to a folder outsite of the team folder and it does not let you view any folders outside the team folder

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Could you share a screenshot of that to make sure we're on the same page MikeMMS?

  • MikeMMS's avatar
    MikeMMS
    New member | Level 2
    6 years ago

    You don't have a choice to go a level higher, to move it outside of the Team Folder.  

    I did realize that I was doing this from the Admin Console.  I then tried to do it just as a user and it said something like "This action can not be completed".

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Thanks for elaborating on this one Mike. 

      I guess you've tried doing this on another browser to exclude browser specific issues so I'll need some additional information to look into this further.

      Is the folder you're trying to move outside your Team Folder a shared folder or a private one? Are you the owner?  Does it contain other (shared) folders? Would you like to move it to your account's root or to another (possibly shared?) folder?

      Any information you can provide will help in our investigation so feel free to include anything you find of relevance to the case. Thanks!

       

      • MikeMMS's avatar
        MikeMMS
        New member | Level 2
        6 years ago

        Thanks for the quick response Walter.

        I tried to move the folder with safari and chrome.

        The folder, in the team folder, I am trying to move is shared only with the team.  I can not 'unshare' the folder with the team.  I was able to move a different folder that was not shared with the team outside of the team folder.

        The folder I am attempting to move to is at the root, shared with 2 of my email addresses.

         

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