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Forum Discussion
How can I move a folder out of a Team Folder?
How do I move a folder out of the admin team folder? I am the administrator of the account.
Walter
Dropbox Staff
Dropbox StaffHey there wheat101, how are you today?
You should be able to do this on our website at: https://www.dropbox.com!
To do this, find the folder in question, select it by clicking the box to the left of its name and click on the move option from the right pane options.
Let me know if I'm missing something here please and if you happen to get an error while doing this, please send me a screenshot so I can have a better understanding of the matter at hand. Thank you.
same issue. I am trying to move/archive a folder that is inside the Team Folder, to a folder outsite of the team folder and it does not let you view any folders outside the team folder
- Walter
Could you share a screenshot of that to make sure we're on the same page MikeMMS?
You don't have a choice to go a level higher, to move it outside of the Team Folder.
I did realize that I was doing this from the Admin Console. I then tried to do it just as a user and it said something like "This action can not be completed".
- Walter
Thanks for elaborating on this one Mike.
I guess you've tried doing this on another browser to exclude browser specific issues so I'll need some additional information to look into this further.
Is the folder you're trying to move outside your Team Folder a shared folder or a private one? Are you the owner? Does it contain other (shared) folders? Would you like to move it to your account's root or to another (possibly shared?) folder?
Any information you can provide will help in our investigation so feel free to include anything you find of relevance to the case. Thanks!
