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Marianne van Harten's avatar
Marianne van Harten
Explorer | Level 3
8 days ago

How can I merge two accounts together?

In the past I had a Dropbox account for me and my wife. My wife passed away in 2020. My name and sex changed in 2022. Accidently I have a new Dropbox-account at my current name. How can I merge t...
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Marianne van Harten's avatar
Marianne van Harten
Explorer | Level 3
8 days ago
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When entering my (old) name or email address, I get an screen to register. So I guess (and this is plausible) that the Dropbox accounts are deleted by me in the past years.

But the community accounts are still active, Can I merge them?

Best regards,
Marianne

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 days ago
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I'm afraid that this won't be possible as well Marianne van Harten 

Let us know if you have any other questions. 

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My wife passed away in 2020. My name and sex changed in 2022. \n Accidently I have a new Dropbox-account at my current name. \n How can I merge t...","body@stringLength":"276","rawBody":"

In the past I had a Dropbox account for me and my wife. My wife passed away in 2020. My name and sex changed in 2022.

\n

Accidently I have a new Dropbox-account at my current name.

\n

How can I merge these accounts into one?

\n

Best regards,

\n

Marianne

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I'm afraid that this won't be possible as well Marianne van Harten 

\n

Let us know if you have any other questions. 

","body@stringLength":"444","rawBody":"

I'm afraid that this won't be possible as well  

\n

Let us know if you have any other questions. 

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When entering my (old) name or email address, I get an screen to register. So I guess (and this is plausible) that the Dropbox accounts are deleted by me in the past years.

But the community accounts are still active, Can I merge them?

Best regards,
Marianne

","body@stringLength":"282","rawBody":"

When entering my (old) name or email address, I get an screen to register. So I guess (and this is plausible) that the Dropbox accounts are deleted by me in the past years.

But the community accounts are still active, Can I merge them?

Best regards,
Marianne

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