You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Explorer | Level 3

7 months ago

How can I make sure that my account has not been compromised?

Hi How can I make sure that my account has not been compromised?

Explorer | Level 3

Yes Thanks Mark and I have followed the instructions, I also contacted the support team and awaiting to hear from them. Anything else in your opinion I could do?

Icon for Dropbox Staff rank

Dropbox Staff

7 months ago

Hey YounesB - sorry to jump in here, but since you've already reached out to our support team about this, could you share your ticket ID so that we can look it up in our system?

YounesB
Explorer | Level 3
7 months ago
Ticket #23721970 Dropbot Support Chat
- Walter
  Dropbox Staff
  7 months ago
  Thanks for the ticket ID YounesB
  
  This seems to be a chat you had with our chat-bot and it's now closed.
  
  If you have any additional questions, please let us know here and we'll reach out via email to investigate further.
  - YounesB
    Explorer | Level 3
    7 months ago
    Hi Walter, thank you for clarifying. Just wanted to make sure that my account wasn't hacked.
    
    Can you please verify? Thank you

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!