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Forum Discussion
Help logging into my personal Dropbox account, without access to email.
Hello,
I need help logging into my Dropbox account with an e-mail address I can no longer access.
I am using Dropbox on Windows. The Dropbox app is installed on my computer.
When I...
Megan
Dropbox Staff
Dropbox StaffHey JJWidmaier, welcome to our Community!
Would you mind clarifying what you mean when you say that you have access to both your personal and work account when you open up a folder?
Also, do you remember your personal account's Dropbox password? In order to sign into your personal account on the desktop app, you'd need to locally sign out of your current work account.
Then sign into your personal account online, and then try to sign into the app. There's a chance that you'll be asked for a security code, which you'll need access to the email address in order to receive.
If this is the case, let me know and we'll figure out the next steps.
Keep me posted!
