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Forum Discussion
Free team disbanded by Dropbox
Hi Team,
Can someone please help with an email I received as below? Not sure what it all means
The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
Jay
Dropbox Staff
Dropbox StaffHi MikeMp3, thanks for bringing this to our attention.
Recently, support for free teams has ended, so most likely your free team was disbanded due to this reason.
Your account hasn't been affected in any way, so you should still be able to use it.
If you need any further assistance, please let me know!
Recently, support for free teams has ended, so most likely your free team was disbanded due to this reason.
Your account hasn't been affected in any way, so you should still be able to use it.
If you need any further assistance, please let me know!
Hi Jay,
Hope you are well and safe!
We had a paid subscription so just a little worried someone is accessing our files?
Many thanks for your quick response .
Have a great day and keep your head down.
Kind regards.
MikeMp3.
- JayIt sounds like the payment for the team wasn't renewed, hence why it has reverted to a personal account.
Were you the user who paid for the upgrade or was it another user?Hi i also just got this email two days ago: "B Art Team has been disbanded by Dropbox. Your team’s folders have been converted to shared folders, and all B Art groups have been deleted. Your account has been converted to a personal Dropbox plan." I'm not sure why - If i upgrade and pay can they restore my files for me? I wasn't given any advance notice or heads up, so this is quite a surprise and inconvenient if they just really trashed all my files?! I will happily pay a annual fee to have access to my upgrade services and get my folders restored. THanks for your help!
I also received this message about my team being disbanded and that my new account has been converted to a personal Dropbox plan. I do not see my files in my folder.
Hello,
I literally just received this message & I am terrified that I won't be able to retrieve the data that was stored in dropbox & on my C drive which was also dropbox. See the message below:
PLEASE HELP
Hi Kira, The GEDF, Inc. team has been disbanded by Dropbox. Your team’s folders have been converted to shared folders, and all GEDF, Inc. groups have been deleted. Your account has been converted to a personal Dropbox plan.
I also just received an email notification that our team has been disbanded. The linked article says we should have received a notification to take appropriate action 30 days ago, but that was never received. I don't know why DropBox would take such an extreme action like this without properly giving notice, and now I'm also concerned that our data is gone. Please advise.
I received the same email this morning (total surprise!). So it they pushed my group files into my personal folders area, where are they?
How are they labeled or stored? How do i find them? I see no indication of them in any folder.
I recently received an email saying that "The F2F team has been disbanded by Dropbox. Your team’s folders have been converted to shared folders, and all F2F groups have been deleted. Your account has been converted to a personal Dropbox plan."
I was not aware that this was going to happen. I thought because we paid for our plan annually we had a business plan. It states that the files won't be lost, that they will move to a shared account, but all of my files are gone. I am happy to set up and pay for whatever we need to but I need to get access to those files.
Can someone take me through what I need to do.
Thanks,
Alicia
