You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
DN4
3 years agoExplorer | Level 4
Folders not visible to Admins
We have outsourced the Team Admin role on our business account to a 3rd party. We want to see the totality of folders and subfolders etc. that have been created in our Dropbox Business Standard accou...
- 3 years agoI'm afraid that non-shared folders can only be accessed by the user that creates them.
There is a 'sign in as user' feature, with which an admin can sign in to a member's account, however, that's currently available to Dropbox Business Advanced plans.
cipherguru
Helpful | Level 5
I am the Team admin and in the content page on Admin console I cannot see my own folder. It says "not authorized to browse <folder>" (folder is called <first_name last_name>)
I am able to see and work on the folder in ordinary mode
Hannah
2 years agoDropbox Staff
Hey cipherguru, thanks for letting us know about this.
Can you please send us a screenshot of the error, if possible?
Is this what you see if you login from a different browser or a private browsing window as well?
- cipherguru2 years agoHelpful | Level 5Yes I tried in both Firefox and Chrome. Getting same error. Haven't tried private (I guess you mean incognito?) yet. Will revert back along with a screenshot
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