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Forum Discussion
Dropbox password manager app - accidently reset; help needed to restore it
Hi, I have downloaded Dropbox passwords manager app on my phone to store all my passwords. I accidently reset it and all my passwords saved are gone. I have the 12 seed recovery words which ...
You can contact support at www.dropbox.com/support, but, they'll say the same thing. Replies will take a few days and they arent open weekends.
Dropbox do not have the capability to recover things which it has permanently removed - imagine the legal issues if they did from people who wanted to remove files etc. from servers and were told it was permanent to find out its not?
So even with my 12 seed recovery (which it the site accepts). There is no option here for help with Dropbox support?
Mark
Super User II
Super User IIYou can contact support at www.dropbox.com/support, but, they'll say the same thing. Replies will take a few days and they arent open weekends.
Dropbox do not have the capability to recover things which it has permanently removed - imagine the legal issues if they did from people who wanted to remove files etc. from servers and were told it was permanent to find out its not?
