You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

aakash13's avatar
aakash13
Explorer | Level 3
9 months ago

Converted all Team admins to members while setting up Okta SSO

Hi,   I was wondering if someone could help me here. I was setting up Okta SSO for Dropbox Business and it did not go according to plan. By mistake, I converted all Team admins to Members.  A...
dropbox business
Permissions
Security
Team admin
  • Nancy's avatar
    Nancy
    9 months ago

    Thanks for the ticket number, aakash13. Due to the nature of the issue, I'd suggest waiting for our support team's reply. 

     

    However, I've left an internal note for them, in order to get back to you as soon as possible.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hi aakash13! Thanks for posting on our Community today. 

 

Can you please share your ticket number with me, so that I can check it, as well? 

 

Let me know when you’re ready.

  • aakash13's avatar
    aakash13
    Explorer | Level 3
    9 months ago

    Hi Nancy,

     

    The ticket number is #23475456

    • aakash13's avatar
      aakash13
      Explorer | Level 3
      9 months ago

      Hi Nancy,

       

      Any update on this? It's kinda urgent.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        Thanks for the ticket number, aakash13. Due to the nature of the issue, I'd suggest waiting for our support team's reply. 

         

        However, I've left an internal note for them, in order to get back to you as soon as possible.

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