We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
PhattyDrop
8 months agoNew member | Level 2
Closing an account without affecting other users
Closing an account. I had a paid for account on Dropbox, in order to give new owners access to those files. They have had them now for over a year.
I closed the account (cancelled payment) I keep g...
- 8 months ago
If you transfer the ownership of the shared folder to another member, then they will technically own it and the files within. Afterwards, you can leave the folder without it affecting other people.
PhattyDrop
New member | Level 2
Hi Jay, it was the 2TB account. I added a list of files And (so long ago) I think I gave one user ownership. (not100% certain)
There is a main folder with subs in it. If I look at a folder, I can, for example see that it has 7 members, all listed in Alpha order, all listed as Can Edit, EXCEPT me, I am the OWNER.
Checking further I can see this setting
Folder members
Members with edit access can add people.
I think this means these users can add people, but may not be owners.
I'd like to know, can I remove myself as owner somehow, and If I do, will I screw up access for the existing users?
Jay
8 months agoDropbox Staff
If you transfer the ownership of the shared folder to another member, then they will technically own it and the files within. Afterwards, you can leave the folder without it affecting other people.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!