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Forum Discussion
Change of administrator after losing the current administrator in the business
Hello,
We've recently had a change of CEO in our business and the old CEO held the administrator login for our dropbox account.
How do we change the administrator in this situation?
Hannah
Dropbox Staff
Dropbox StaffHey BeeLighting, welcome aboard the Dropbox Community!
Can you give me some more info on the situation, like has the admin already left the team?
Were they the only team admin?
And do you have access to their login credentials? Because only a team admin can make someone else an admin of the team.
You can see more info here.
Keep me posted.
Hi Hannah,
Unfortunately we only had one administrator and they have left the company without telling us their login details.
- Hannah
Thanks for the update, BeeLighting.
Is there a way to contact the current team admin?
If so, you can let them know that they can make someone else on your team an admin by following the steps below:
1. Log in to https://www.dropbox.com/team/admin
2. Click the gear to the right of the member you'd like to turn into an admin and select "Add admin permissions" from the menu.
Hi,
Unfortunately, there is no way to contact the team administrator.
Does that mean there is no way to change the administrator on this account?
