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Forum Discussion
judymurphy
2 years agoExplorer | Level 3
Cannot Login
Hi Our club has a DropBox account. We know the login and the password. However, we cannot login because a 6 digit code keeps being sent to the email address. The person at that email address does no...
- 2 years ago
Thanks for the nudge on this judymurphy
I just replied back via email a few seconds ago. Whenever you get the chance, have a look at your inbox and we'll take it from there.
bedenfield
12 months agoNew member | Level 2
I have similar issue. I have email address and password. Each time I try to login it sends access code to email not longer have access to. How can I get logged in?
- Nancy12 months agoDropbox Staff
bedenfield, do you have any linked devices to that Dropbox account? If yes, have you checked their notifications for the one-time code?
If that doesn’t work, I’d suggest contacting our support team this way.
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