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Forum Discussion

Dilshod's avatar
Dilshod
New member | Level 2
10 months ago

Can I restore my Dropbox account, if it was deleted due to inactivity?

hi everyone, how can I restore my dropbox account deleted in 2019, due to the fact that I have not logged into my account for a year?

Account Access
Create or delete account
Security
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    10 months ago

    Simply put I'm afraid you cannot. 

     

    Accounts removed for inactivity are permanently removed and the data etc. become unrecoverable. 

  • Lara10's avatar
    Lara10
    New member | Level 2
    6 months ago

    Hi all,  

     

    It seems that my old dropbox account was deleted due to inactivity.  

     

    Does anyone know if there is anyway I could ask to retrieve the data.  I had last accessed it in 2019. 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      6 months ago

      Hi Lara10 

      Unfortunately no, once an account is deleted for inactivity all data is permanently removed and lost. There is no way to recover it - even via paid upgrades. 

      • Lara10's avatar
        Lara10
        New member | Level 2
        6 months ago

        Hi Mark,  

         

        Thank you for the confirmation.  

         

        Regards

        Lara 

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