Forum Discussion

New member | Level 2

9 months ago

Can I restore my Dropbox account, if it was deleted due to inactivity?

hi everyone, how can I restore my dropbox account deleted in 2019, due to the fact that I have not logged into my account for a year?

Super User II

9 months ago

Simply put I'm afraid you cannot.

Accounts removed for inactivity are permanently removed and the data etc. become unrecoverable.

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!