You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
All files gone
For a decade or more I've used Dropbox as a place where I store files from jobs I've worked on. These are files I don't work on anymore, but use to look things up. Last week I wanted to check somethi...
Hi Sawyer1971, is it possible that you have two Dropbox accounts, and that you opened a new account by mistake?
No, all of these are empty. Do you have back-ups of information? Last time I opened my dropbox was a few months ago.
Megan
Dropbox Staff
Dropbox StaffHi Sawyer1971, can you clarify when was the last time you saw your files online?
Also, did you use the app to sync the files, the mobile app or the website, in order to upload them?
Hi Megan,
It was 3 or 4 months ago. I have the mobile app but use web-based as well. I lost all my files (totally everything) from my dropbox. I certainly didn't delete them.
- Megan
Hi Sawyer1971, is it possible that you have two Dropbox accounts, and that you opened a new account by mistake?
