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Sawyer1971's avatar
Sawyer1971
Explorer | Level 4
3 years ago

All files gone

For a decade or more I've used Dropbox as a place where I store files from jobs I've worked on. These are files I don't work on anymore, but use to look things up. Last week I wanted to check somethi...
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  • Megan's avatar
    Megan
    3 years ago

    Hi Sawyer1971, is it possible that you have two Dropbox accounts, and that you opened a new account by mistake? 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

If that is the only file you are seeing Sawyer1971 its almost certain that EITHER you havent logged in to the account in over 12 months and as such it has been closed and this is now a brand new one or you have accidentally logged in to/set up a new account. 

 

www.dropbox.com/events should give you some info as to whats happened. 

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