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Forum Discussion

n1csmyjoy's avatar
n1csmyjoy
New member | Level 2
2 years ago

Account Access with no access to email

I have my DB account linked to cell phone through app. and email address.  I am logged in over cell phone. However I would like to log in over computer which requires email and password.   When I...
Account Access
Account Settings
Mobile
Security
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey n1csmyjoy! Hope you’re doing well, and sorry for jumping in. 

 

Changing your Dropbox email address via the mobile app is indeed not possible, like maher1982 said. 

 

Since you’re still logged in to your Dropbox account via the mobile app, I’d like you to check its notifications, as the one-time code should also be sent there.

 

If you still can’t see it, feel free to log a ticket with our support team directly this way.

 

Send me your ticket number here afterwards.

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