You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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martin wendelin's avatar
martin wendelin
New member | Level 1
2 months ago

6-digit code not sent - want to find out if account still exists

hello, i have another old account - mail adress and password existing - but if i wanna login an it says the system will send a 6-digit confirmation code, i do not receive on. is there a way of ch...
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Sorry to hear about that, martin wendelin.

Can you check your spam folder as well?

If it's not there, make sure to add no-reply@dropbox.com to your email contacts, to see if that helps too.

Keep me posted.

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