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Forum Discussion

Alexis G.1's avatar
Alexis G.1
Icon for Super User rankSuper User
2 years ago

6 digit code not received! Unable to login

I have several clients. Each of them has its own Dropbox Business Standard account.   Occasionally, I try to log in, and the account email/password is accepted, but Dropbox requests a 6-digit cod...
Account Access
dropbox business
Security
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey rubinen, welcome to our Community! 

 

I'd be happy to send you an email, in order for us to have a closer look into this. Would that be okay? 

 

Let me know! 

rubinen's avatar
rubinen
Explorer | Level 4
2 years ago

Dear Megan

Yes please. Please send me an email. I would love to get this solved 🙂

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi rubinen, I've sent you an email, please could you reply to it when you get a chance.

    • rubinen's avatar
      rubinen
      Explorer | Level 4
      2 years ago

      Dear Jay

      I have now replied to your email.

      Looking forward to your assistance.

      Kind regards Daniel 🙂

      • rubinen's avatar
        rubinen
        Explorer | Level 4
        2 years ago

        Dear Jay and/or Megan

        I am looking forward to getting this resolved.

        Have you received my reply via email?

        I fully understand that it can take longer to resolve at this time of year. 🙂

        Kind regards Daniel 🙂

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