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audrey smondack's avatar
audrey smondack
Explorer | Level 4
5 years ago

Want to delete my account - no option available in General setting

I want to delete my account and everything, doc anfd files related BUT unlike what it is said in help center there NO "delete account" option in General settings. Please procede ASAP !!   I'm fur...
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  • Rich's avatar
    Rich
    5 years ago
    audrey smondack wrote:

    I want to delete my account ... there NO "delete account" option in General settings.

    The option to delete your account should be found at the bottom of your Account page. If you're a member of a team then you won't be able to delete your account. You would need to contact the team admin in that case.

     

     

EvaWitt's avatar
EvaWitt
New member | Level 2

Hi there,

I need help regarding the account deletion: I've already gone through the step-by-step description and even tried the direct link I found somewhere. However, I cannot get the delete option under my settings and whenever I try the direct link, I need to sign-in again and get redirected. Please help me, I really do not need my Dropbox account and want to get rid of it.. 

Thanks and BR,

Eva

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hey there EvaWitt, thanks for reaching out to us here!

 

I've just moved your post here so that I can point you to Rich's reply above.

 

Otherwise, if you see your account's plan showing as "Basic" then you might be part of a free team. In this case, you can follow these steps to leave the team and you should see the option then.

 

Let me know if this helps!

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