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Forum Discussion

Sandersen's avatar
Sandersen
Helpful | Level 5
2 years ago

Received Verification email but nothing happens when I click on Verify Email

I no longer have access to the email my dropbox is associated with so I need to change my email address.  I go to settings and my email address has "Edit" next to it.  I click on Edit and enter my ne...
Account Access
Account Settings
Dropbox Basic
  • Sandersen's avatar
    Sandersen
    2 years ago
    What I failed to notice, was that the 6 digit code was sent to the old email AND any device associated with this account. I found the code in my notices in the Dropbox app and was able to log in with it and verify my email.
    Thank you for your quick response.
Sandersen's avatar
Sandersen
Helpful | Level 5
What I failed to notice, was that the 6 digit code was sent to the old email AND any device associated with this account. I found the code in my notices in the Dropbox app and was able to log in with it and verify my email.
Thank you for your quick response.
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

No worries Sandersen -  I'm glad to hear you sorted this out in the end. 

 

See you around the Community and take care!

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