You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Sandersen's avatar
Sandersen
Helpful | Level 5
2 years ago

Received Verification email but nothing happens when I click on Verify Email

I no longer have access to the email my dropbox is associated with so I need to change my email address.  I go to settings and my email address has "Edit" next to it.  I click on Edit and enter my ne...
  • Sandersen's avatar
    Sandersen
    2 years ago
    What I failed to notice, was that the 6 digit code was sent to the old email AND any device associated with this account. I found the code in my notices in the Dropbox app and was able to log in with it and verify my email.
    Thank you for your quick response.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!