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Forum Discussion

sdshahbazi01's avatar
sdshahbazi01
New member | Level 2
4 years ago

Too many incorrect attempts. Please try again in a few minutes.

Hello I forgot my dropbox password and i use this link https://www.dropbox.com/forgot but i got this error "Too many incorrect attempts. Please try again in a few minutes." I didnt receive any em...
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Yasers's avatar
Yasers
Explorer | Level 3

pls i need help 2 days no msg from email and i cant reset password "Too many incorrect attempts. Please try again in a few minutes."

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi Yasers, have you tried waiting a full 24 hours prior to resetting the password?

  • Yasers's avatar
    Yasers
    Explorer | Level 3
    3 years ago

    Now work but no msg spam or index 2 days no msg 
    My account is [email removed as per Community Guidelines] 

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Thanks for the update, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

      • Yasers's avatar
        Yasers
        Explorer | Level 3
        3 years ago

        no this email for to login here and help my accout is [email address removed per the Dropbox Community Guidelines] i need help for this email im try today to forget password but no msg on spam or inbox i need just msg for rest password  

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