You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I'm getting emails with "Setup required: You haven't set up your folders yet..."
I keep getting the above message. However, my folders have been in place for years. Any idea why I'm getting this and what, if anything, I should do?
Thanks for checking, Rebecca_Skillman! If you keep receiving similar emails in the future, let us know here, and we can investigate this further.
In fact, now I look back I only had that particular email once. Previously, I had, "We noticed you're not taking advantage of your Dropbox account." So I have the feeling of being slightly hassled - perhaps it's only marketing.
Nancy
Dropbox Staff
Dropbox StaffThanks for checking, Rebecca_Skillman! If you keep receiving similar emails in the future, let us know here, and we can investigate this further.
I came across this discussion when searching about this problem, which is still ongoing. I have been receiving one to three e-mails per month from Dropbox relating to setting up, some of them with the same subject as in the title of this discussion. And, similar to Rebecca's experience, I have been using Dropbox since June 2018 on my current PC and I only ever use the Dropbox Windows app, yet I still get these e-mails. Why is this? I only ever had one Dropbox account. For me, the problem started in January 2021, with the "Setup required" messages starting in January this year.
