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Forum Discussion
Cannot Log Into Buisness Account
I've had a business account and have been actively using it for several years as backup and storage, linked to the Dropbox apps on my phone, iPad, and laptop. However, now that I'd like to use it to ...
I made this account years ago. After opening another browser as suggested I discovered that the business account is Hotmail, while the other is Gmail. That was the problem. Thanks for the reply and helping me get this sorted.
Hannah
Dropbox Staff
Dropbox StaffHey Tony237, thanks for reaching out to our Community.
If you have your Dropbox Business account linked to your Basic one, you can follow the steps here, to unlink them.
If however, they are not linked, try accessing your Business account from a different browser or a private browsing window.
Let me know if you have any questions.
I made this account years ago. After opening another browser as suggested I discovered that the business account is Hotmail, while the other is Gmail. That was the problem. Thanks for the reply and helping me get this sorted.
