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Cina1's avatar
Cina1
New member | Level 2
3 months ago

A letter is missing in my email address so I can't verify it

Hi, I have a Dropbox account where I see that a letter in my email address is missing. I therefore cannot verify my email as the email does not reach me. I cannot go to "Account > Settings" and man...
Account Settings
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi there Cina1 - sorry to hear about this.

 

Could you please clarify if the letter is missing before or after the @ symbol for your email's domain?

 

Thanks!

  • Cina1's avatar
    Cina1
    New member | Level 2
    3 months ago

    Before

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      In that case, you can try creating the email address to be able to verify it Cina1 

       

      Otherwise, you'd need to open a new account using the correct email address. 

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