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Terry32's avatar
Terry32
Helpful | Level 6
12 months ago

Problem with Android app switching between accounts

Hi,   I have the android app and my personal (basic) account and work account connected. I've recently noticed that if in the personal account there is no option to switch to the work account. I ...
  • Terry32's avatar
    Terry32
    12 months ago

    Workaround now given below.

     

    We are in the in the process of migrating the account switcher to be on the account tab for all users, and removing the sidebar menu. 
     
    However at this point in the migration, when the personal user is active, the switcher is in the account tab. When the business user is active the sidebar will have the switcher.
     
    Our engineers hope to implement a fix for this, which should be rolled out in future app updates. But meanwhile, kindly continue to use the above workaround to switch between accounts.

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