You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Terry32
2 years agoHelpful | Level 6
Problem with Android app switching between accounts
Hi,
I have the android app and my personal (basic) account and work account connected. I've recently noticed that if in the personal account there is no option to switch to the work account. I ...
- 2 years ago
Workaround now given below.
We are in the in the process of migrating the account switcher to be on the account tab for all users, and removing the sidebar menu.
However at this point in the migration, when the personal user is active, the switcher is in the account tab. When the business user is active the sidebar will have the switcher.
Our engineers hope to implement a fix for this, which should be rolled out in future app updates. But meanwhile, kindly continue to use the above workaround to switch between accounts.
Hannah
Dropbox Staff
Perfect, thanks, Terry!
I just emailed you and I'll see you there. 🙂
Terry32
2 years agoHelpful | Level 6
Workaround now given below.
We are in the in the process of migrating the account switcher to be on the account tab for all users, and removing the sidebar menu.
However at this point in the migration, when the personal user is active, the switcher is in the account tab. When the business user is active the sidebar will have the switcher.
Our engineers hope to implement a fix for this, which should be rolled out in future app updates. But meanwhile, kindly continue to use the above workaround to switch between accounts.
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!