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Kings's avatar
Kings
New member | Level 2
2 years ago

Old Drop Box account

I am trying to sign into my account. I know my password and information, it is trying to verify my email by sending me a verification code. which I no longer have access to that email. I can give you...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Kings wrote:

I am trying to sign into my account. ... it is trying to verify my email by sending me a verification code. which I no longer have access to that email.

Unfortunately, if you've forgotten your password or it's expired, or you're being sent a one-time security code, and you no longer have access to the email registered with Dropbox, there's no way to access the account.

 

 

Your best option is to contact your mail provider and see if they can restore your email account so you can receive the one-time security code.

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