We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ForumDude's avatar
ForumDude
Explorer | Level 4
2 days ago

My username has been changed (not by me) twice.

As I mentioned in a previous post, my original username (DropBoxDude) was changed (not by me) to "DragonDude".  All the emails re: badges sent to me were for "DragonDude.  I logged in to my account a...
Account Settings
  • Rich's avatar
    Rich
    2 days ago

    It's happening because a moderator or admin is manually changing your username to remove Dropbox from the name. Avoid using Dropbox and you likely won't have a problem.

    I've changed it back to DDude. You're free to change it again, but please avoid using Dropbox in the name or it will again be removed.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 days ago

It's happening because a moderator or admin is manually changing your username to remove Dropbox from the name. Avoid using Dropbox and you likely won't have a problem.

I've changed it back to DDude. You're free to change it again, but please avoid using Dropbox in the name or it will again be removed.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!