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Bawlzofglory's avatar
Bawlzofglory
Explorer | Level 4
4 years ago

My account got disabled

 Hello! I've been using dropbox for almost a year now. But just 5 days ago, my account got locked, i've never received any mail of this whatsoever. I've tried contacting support but i haven't rece...
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kenny25's avatar
kenny25
Explorer | Level 3
11 months ago

My account is disabled by DB. How can I get the files that I kept in my account 

back?

 

  • maher1982's avatar
    maher1982
    Icon for Super User rankSuper User
    11 months ago

    Hi Kenny; Your account was closed, possibly due to a violation of Dropbox's Terms and Conditions or extended inactivity, possibly exceeding one year.

    In any case, I believe the best avenue for assistance would be to reach out to Dropbox support via www.dropbox.com/support

    They may be able to help you with the issue

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