You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

FB1's avatar
FB1
New member | Level 2
8 years ago

Log out of all sessions

Hi, I believe I was compromised yesterday on my dropbox.  I accidently opened a pdf from an unknown email.  I was then asked to sign in to my dropbox and did so.  Immediately after this I changed my ...
Account Settings
Desktop
Mobile
Security
  • Rich's avatar
    Rich
    8 years ago
    If you don't see the X to close the session, then it's the session that you're currently using. Hover your cursor over the i and it will show you the IP address for that session. It's likely the IP address of your modem/router, etc.
Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 years ago
If you don't see the X to close the session, then it's the session that you're currently using. Hover your cursor over the i and it will show you the IP address for that session. It's likely the IP address of your modem/router, etc.
  • FB1's avatar
    FB1
    New member | Level 2
    8 years ago

    Thank you for the reply. Much appreciated!

  • AWJ's avatar
    AWJ
    New member | Level 2
    6 years ago

    That sounds easy. Where is the place to put the x?

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      Hey there (AWJ), (while your question may be slightly different than the OP's) please bear in mind that you can easily disconnect your account's active sessions through your Security tab online. 
       
      Hopefully this answers your question, though please do let me know here in case you have any follow-up questions & I’ll do my best to check back with you. Thanks for posting your question on the Community & I'm wishing you a wonderful rest of your day ahead! 
       
       
      [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!