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Forum Discussion
Locked out of my account and no access to the email.
I have an account set up with an email address I no longer have access to. The password to the account has also expired, so I am stuck. I can't log into the account without changing the password, and the password reset email goes to the account I can no longer access. Frustrated!
- Megan
Dropbox Staff
Hi lookingforhelp, let's jump right into this!
Things aren't ideal, since you have no access to the email linked to your Dropbox account.
However, I want to see how I can help with this. Would it be okay for me to send you an email, in order for us to have a closer look?
Let me know!
