We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

alfeereft's avatar
alfeereft
New member | Level 2
4 months ago

I get an error when trying to log in to my Dropbox on the website

Hello, 

 

I am not able to log into my drop box home page. It keeps reading that there is an error on the page. 

 

Could anyone here help me with this?

 

Thank you,

Alfee Reft

 

Account Settings
Error Messages
Web
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hi there, alfeereft, thanks for bringing this to our attention.

     

    What exact error are you getting when you try to login to your account? Is it possible to send us a screenshot?

     

    Also, do you see the same error on other browsers as well?

     

    Keep me posted.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!