You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Samantha Piz 's avatar
Samantha Piz
Explorer | Level 4
3 years ago

I can't locate my father's Dropbox account

Searching

Account Access
Account Settings
  • Nancy's avatar
    Nancy
    3 years ago

    Hi Samantha Piz , I hope you’re doing well. 

     

    Do you know which email address may be linked to your father's Dropbox account perhaps? 

     

    If you’re not sure, you can also check any email addresses he may have and see if there are any Dropbox emails received there. 

     

    Let me know if you find something.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi Samantha Piz , I hope you’re doing well. 

       

      Do you know which email address may be linked to your father's Dropbox account perhaps? 

       

      If you’re not sure, you can also check any email addresses he may have and see if there are any Dropbox emails received there. 

       

      Let me know if you find something.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!