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Forum Discussion
I can't access my other Dropbox account on most of my devices.
I have two Dropbox accounts
a) [removed per Community Guidelines] (22 GB)
b) [removed per Community Guidelines] (2GB)
Whenever I try to log in to account a) I am redirected to account b). This means I no longer have access to the 22 GB of account a). I am still logged in to account a) on an iPad but I cannot access account a) from any other device.
It would help me if account b) simply got the 22 GB of account a).
- Nancy
Dropbox Staff
Hey Lord Hossel, thanks for your post!
Since you’re logged into the wrong Dropbox account, you’ll need to log out of it on all of your devices (besides your iPad), and sign back in with the credentials (email address + password) of the account you want to use.
This Help Center article shows the steps on how to do this on all Dropbox platforms.
Let me know if you need further help.
