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Bradlkt's avatar
Bradlkt
Explorer | Level 3
8 years ago

How do i unlink dropbox app on my ipad ?

Hi there,

i just cannot find any instruction to sign out of dropbox app on my ipad mini. 

  • Rich's avatar
    Rich
    8 years ago
    It's on the Recents tab.
  • Karina's avatar
    Karina
    Icon for Dropbox Staff rankDropbox Staff

    Hey Bradlkt :slight_smile:

     

    Thanks for reaching out! 

    To unlink your iPad from your Dropbox account, you can follow these steps: 

    1. Sign into your Dropbox account at www.dropbox.com

    2. Click your name at the top of any page to open the account menu.

    3. Click on your "Settings" and from there, navigate to the "Security" tab.

    4. Once you get to the "Devices" section, click on the X next to the name of the iPad you want to unlink. 

     

    Alternatively, if you'd like to unlink directly from your iPad, you can follow these steps instead: 

     

    1. Open up the app and go to "Settings" (bottom right of menu)

    2. Scroll down until you find "Unlink iPad from Dropbox" & click on it. 

    3. Tap on "Unlink iPad" to confirm that you want to proceed with this action.

     

    This will lead you to a point where you can choose if you'd like to link a different account or create a new one. 

    Hope this helps you out and feel free to write back if you've got any further questions!

     

    Thanks and have a great day, 

    Karina

     

    • Themurf1947's avatar
      Themurf1947
      New member | Level 2

      Here is a screen shot of my iPad Dropbox. Please show me where the settings gear is. Thanks.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        It's on the Recents tab.
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    Go in to the app on the iPad
    Click on home
    Click on the cog/gear icon
    Click on your account name/email at the top
    Click on 'Sign out from this Dropbox'
    • Bradlkt's avatar
      Bradlkt
      Explorer | Level 3

      Thanks for yr reply. I click till the last step the setting pop up that has my email account but it does not click further. I am on a ipaa mini. Can i send you the screan shot personally?

      thanks

      • Karina's avatar
        Karina
        Icon for Dropbox Staff rankDropbox Staff

        Hey, just as a quick follow up - when you open up the settings on your iPad and find your email address, scroll down to the bottom, to find the option "Sign Out from Dropbox".

         

        Feel free to reach out to our Dropbox Support team at www.dropbox.com/support or go to http://bit.ly/2m56L7z in order to submit a support request and include a screenshot of what you're seeing, if you're still experiencing issues with this. Thanks! 

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