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Forum Discussion
Email address already taken
My main dropbox account is linked to an old email address that I no longer use.
I have tried to change the email address to the one I use but it is already taken, by me.
I have paid for a space u...
Sorry to jump in here, rlloyd and sorry to see you're having trouble.
Do you have access to your Dropbox accounts, both free and paid?
If so, a workaround for this would be to login to the free one, replace the email address with a third, placeholder address , which will free up the one you want to use.
Then, you can login to your paid account and update it with that email address.
I hope that makes sense!
I have 2 emails associated with Dropbox. One I originally opened my account with and another that people keep sending to. Since people use the 2nd email so much I tried changing my account email to that email but the system won't let that happen. It says that email is already in use.
Eventually I will loose the first email as it was my college email so I do have to fix this issue and in the meantime a lot of stuff sent to me I cannot access.
Megan
Dropbox Staff
Dropbox StaffHi Mud Puppy, welcome to our Community!
I merged your original post under this thread, in order to keep the same topic at one place.
Feel free to have a look at what my colleague, Hannah mentioned right here.
If you have any questions, I'll be at your service.
