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Explorer | Level 4

2 years ago

Solved

Dropbox Office and Personal Account ; How can I merge two accounts?

Hello all. I have a problem now with my account in Dropbox. All started when my office included me on their plan to gain access to all files for which i used my personal email which was linked to m...

Account Settings

Multiple Accounts

Megan
2 years ago
Yes, it should work and you'd still have access to the files ehazbiu.

Megan

Dropbox Staff

2 years ago

Hey ehazbiu1, if the shared folder is in your Plus plan, and you wish to move it to the Basic one, you'd need to make sure there's enough space to host the folder there.

If on the other hand, you wish to move content from your Basic account, into the Plus one, that should also be great considering you have more free space there.

ehazbiu

Explorer | Level 4

2 years ago

Will it work than when i delete the Basic account? I want to use the email of the Basic account on the Plus plan account.

Megan
Dropbox Staff
2 years ago
Yes, it should work and you'd still have access to the files ehazbiu.

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All started when my office included me on their plan to gain access to all files for which i used my personal email which was linked to m...","body@stringLength":"603","rawBody":"

Hello all.

I have a problem now with my account in Dropbox. All started when my office included me on their plan to gain access to all files for which i used my personal email which was linked to my personal Dropbox account. In that time Dropbox asked me for a second email address to link my personal account and my personal email got stuck to my office plan. Now i have kind of 2 accounts with 2 different emails. How can i go back to have only one account where i have all my files and not going from one to other. How can i merge the two accounts?
Thank you in advance.

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Will it work than when i delete the Basic account? I want to use the email of the Basic account on the Plus plan account.

","body@stringLength":"141","rawBody":"

Will it work than when i delete the Basic account? I want to use the email of the Basic account on the Plus plan account.

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Yes, it should work and you'd still have access to the files ehazbiu.

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Hey ehazbiu1, if the shared folder is in your Plus plan, and you wish to move it to the Basic one, you'd need to make sure there's enough space to host the folder there.

If on the other hand, you wish to move content from your Basic account, into the Plus one, that should also be great considering you have more free space there.

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Hey , if the shared folder is in your Plus plan, and you wish to move it to the Basic one, you'd need to make sure there's enough space to host the folder there.

If on the other hand, you wish to move content from your Basic account, into the Plus one, that should also be great considering you have more free space there.

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