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Forum Discussion

Andrew1983's avatar
Andrew1983
New member | Level 2
5 years ago

Can I reset my password without access to the email as I forgot it?

i have forgotten my password and no longer have access to my email, how can i reset my password and change my email?
Account Settings
FAQ
Security
jacbcarter's avatar
jacbcarter
New member | Level 2

I cannot remember the passoword to open my dropbox.  I tried resetting my password but quickly realized the email associated with my dropbox account was cancelled.  How do I access my dropbox account without access to my previous email?

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
5 years ago

I'm sorry to hear about that jacbcarter.

 

As you have a query close to the OP here, I've moved your post to this thread.

 

Please check out this thread and give me a shout if you have any questions - thanks!

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